Project management software is not just for managing software based project. It can be used for variety of other tasks too. The web-based software must provide tools for planning, organizing and managing resources to achieve project goals and objectives.

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. Do you receive many e-mails and want to answer them with a team of agents? You’re going to love the OTRS!

URL shortening services, with the popularity of Twitter, has a very wide usage, probably more than anyone had expected few years ago.These services not only makes URLs shorter but more readable & trackable. Also, some offer features like password-protecting, custom URLs & more.

TWiki, a flexible, powerful, and easy to use enterprise wiki, enterprise collaboration platform, and knowledge management system.

Tsung is the Next Generation of a tool called IDX-Tsunami. This tool was started by Nicolas Niclausse in 2000 as a distributed jabber load stress tool for internal use at IDEALX.

It has evolved as an open-source multi-protocol load testing tool in 2001. The HTTP support was added in 2003, and this tool has been used for several industrial projects.